An Integrated digital agency. A service and consulting model working with the client in partnership towards one shared mission: to help people across the world lead healthier and happier lives.
Their shared values: Positive. Fearless. Celebratory.
Their focus: to help grow a brand. And while they’re at it, grow a few more things too — like some extra brain cells from thinking so hard, and a feeling of camaraderie with their clients, who share a fearless approach to the mutual goals. They also hope to grow as people and practitioners with the understanding gained from the diversity of their ranks and their wholehearted commitment to their culture of belonging.
In joining the team you'll instantly become part of a unique collective bent on gathering the best talent anywhere.
You can expect to be lavished with intellectual freedom, so your ideas can collide in a million fun ways.
Your opinions will be welcome, dissenting or otherwise. Identities celebrated and respected. Contributions cheered and rewarded. Free time guarded like a precious gem. Because they cultivate things—like creativity, niceness, inclusiveness, career-life balance, and ultimately, work they want to brag about!
They are looking for a Content Manager to join their new team, leading delivery of always-on content from brief through to execution, across integrated channels as well as content for larger-scale seasonal campaigns (e.g. Christmas, Summer). You’ll adopt and implement a customer-first content strategy and approach to delivering modern, culturally relevant and high-quality content across the customer journey from awareness through to conversion.
As Content Manager, you will be comfortable managing day to day client expectations and requests, as well as being responsible for leading strategy implementation working with the team to plan, create, design and produce all creative assets, ensuring this aligns with the client's overall brand guidelines and vision. Delivering this will be part of a strategic transition towards a digital-centric and social-first approach to publishing across the calendar year, in quarterly cycles.
Creatively you will know what category-leading, great content looks like i.e. what people are interested in seeing, watching, and listening to from brands and how to leverage the unique formats and characteristics of each channel to bring this to life, through both paid and organic activation.
You’ll be a people person, good at building relationships and constantly on the lookout for smarter, faster, more effective ways of doing things.
The role:
This role has three key focuses:
- Content strategy implementation and delivery (working alongside Content Strategist)
- Day to day integrated content management from briefing through to execution and measurement, acting as the lynchpin between media, creative and production teams
- Client liaison and relationship building
Responsibilities:
- Working with the Content Strategist and Content Squad Lead to implement our Content Strategy and leverage channels, platforms, influencers, and content partnerships that work to meet KPIs and drive business results for the client
- Oversee content delivery from client briefing through to planning, creative execution and measurement
- Day to day calendar management, ensuring plans are up to date and clients are updated regularly, aiming to be one step ahead of the client in terms of planning and process
- Key point of contact for clients, working hard to build closer, trusted relationships and ensuring effective communication, managing timelines and feasibility
- Partner with Insights & Analytics to unlock insights through social listening and research that can be applied to Content Strategy
- Partner with the creative team to unlock the best creative ideas by bringing key platforms, partners and influencers to the table
- Collaborate and maintain close relationships with activation partners, media-buying departments and media agencies to create compelling reports, detailing the results and effectiveness of activity for future campaigns
- Oversee social community engagement team and crisis response strategies for clients
- Organise regular review meetings through all stage gates of the process- weekly, monthly, quarterly and project-end reviews.
- Keep WIP documents up to date, prepare meeting agendas and contact reports
- Develop and deliver effective and persuasive presentations (verbal and written) for teams and clients
- Stay current on the constantly changing social and mobile industry and inform clients about new industry developments that impact them with POVs
Requirements:
- Kindness, patience and optimism
- An entrepreneurial attitude to seeking out opportunities
- Excellent client-facing communication skills
- Experience managing projects from briefing to execution
- Highly organised with experience managing creative and production teams
- Understanding of integrated production processes and ways of working
- A thirst for cultural trends and planning
- Ability to work fast and smart under pressure, delivering against a set of outcomes within a fixed time frame and working in a nimble/ agile environment
Your Profile:
- Two to three years of experience in a digital marketing environment
- Understanding of a publishing content model
- Specific hands-on experience with delivering content across integrated channels
- Demonstrated success with client relationships, team management and business development